As more organizations in Dubai are upgrading their communication platforms to embrace IP telephone systems, you may be wondering what it can do for your own business, too. Unlike conventional telephony platforms, the IP phone system in Dubai puts together all essential business communication services you will need, such as instant messaging, conferencing, voicemail, basic telephony, and routing calls. All services will use your organization’s internet access, eliminating the need to install more phone lines. That makes IP phone solutions more cost-effective in the long run. Here are more features you can expect from the right system:
- Make and receive calls more conveniently
A good IP phone is an all-in-one solution beyond what traditional telephones can do with incoming and outgoing calls. IP phones can come with call forwarding, call pickup, call routing, call waiting, queue, do not disturb, time conditions, and ring group. It supports callback, speed dial, attended transfer, music on hold, and direct outward dialing.
- Business features
The IP PBX system supports the organization in its day-to-day tasks with features like call monitoring and recording, whitelisting, integration with Skype, remote management, CRM integration, and blacklisting.
- Collaboration
Collaborating with a team will be simpler with an IP phone system. It comes with features like video calls, conferencing, instant messaging, and three-way calling.
- Security
It is safe and secure to use an IP phone. High-quality platforms come with features like an IP blacklist and firewall, as well as privacy measures to ensure the privacy of calls.
Adopting VoIP (voice over internet protocol) technology can improve the way your organization communicates internally and externally. It can help save time, boost productivity, and reduce overhead costs. Reputable providers of IP PBX services in Dubai can give you access to a wide range of platforms from well-known brands like Avaya, Yealink, D-Link, and Cisco. They can customize the features to meet the unique communication needs of your organization.